Return Policy

We want you to love everything you buy from lenahimmelstein.com. If you’re not completely satisfied, you can return your purchase within 30 days of receipt for a refund or exchange.

How to Return

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Returns must be initiated within 30 days of delivery.
  • Original shipping fees are non-refundable.

Return Options

  1. Online Returns
  • Start your return process on lenahimmelstein.com.
  • Follow the instructions to print your return label and pack your items securely.
  • Drop off your package at any authorized shipping location.
  1. Store Returns
  • Bring your items and packing slip to a participating store for a quick and easy return.

Refund Processing

  • Refunds will be issued to the original payment method within 7–10 business days after we receive your return.
  • Sale items are final and cannot be returned or exchanged.

Exchanges

  • Exchanges are subject to availability. If the item you want is not in stock, we’ll issue a refund instead.

Damaged or Defective Items

  • If your item arrives damaged or defective, contact us immediately for assistance.

Final Sale Items

  • Clearance and special promotion items are marked as final sale and cannot be returned.

For any questions, please visit lenahimmelstein.com for more details.

Note: This policy is subject to change without notice.